Official Star Trek Starship Collection

Free gifts are special items that you receive for FREE as a reward for continuing your subscription program. As long as you are an active subscriber you will be eligible to receive free gifts during the course of subscription.  The gifts you are eligible to receive are as follows:

With your 2nd shipment

Officially branded Star Trek binder to keep your collector’s magazines in pristine condition.

With your 5th shipment

A replica of the dedication plaque found on the bridge of the U.S.S. Enterprise NCC-1701-O.

With your 12th shipment

Die-cast model of Q's Future Enterprise. A perfect scale replica of the heavily armed, three-nacelled Enterprise-D from the final episode of Star Trek: The Next Generation.

With your 18th shipment

Model of the deadly Borg Cube. Lights up from the inside.

Payments will be processed by Eaglemoss, Inc. 

You can pay by Visa, Master Card, American Express and Discover. 

We offer different payment plans to meet the needs of our subscribers. You have the option to pay monthly or prepay every 3 months, 6 or 12 months

Prepaid plans offer you the opportunity to lock in savings for issues that you will be receiving as part of the collection.  You have the option to select 3-month, 6 month or 12 months pre-paid subscriptions. On top of all the great benefits of subscription such as free gifts and access to special releases, you will also receive great savings.

• By selecting your prepaid option today, you will start enjoying savings right away starting with today’s order. You always have the option to select the prepaid option at any time during your subscription by contacting our customer service team.  The savings will only start from the time you have signed up for a pre-paid plan.

• If you select a prepaid plan, you will be charged for the introductory issues plus the future issues based on the pre-paid (3, 6 or 12 months) options. Please refer to the payment plan section above for more details. Remember you are being charged upfront to lock in the savings today.

• In your first shipment you will receive your introductory issues plus the issues in your 2nd month.  With the prepaid plans you receive more issues in your shipment to get a head start on your collections. Then every month you will receive your shipment with the number issued specified in the offer.

• Your subscription will automatically renew based on the payment plan you signed up with today. The monthly plan will renew every month. Prepaid plans will renew for the same time period that you sign up for today.

• Prior to the renewal of your plan, you will receive notification by email and in your invoice.  If you do not wish to renew or change your plan you will need to contact our customer service team.

• If you start with a prepaid plan today, you always have the option to change your plan by contacting our customer service team. Any change to your prepaid plan including billing will take effect at the end of the current plan. 

• You can cancel the automatic renewal of your payment plan by contacting our customer service team at any time during your subscription. Once you cancel your automatic renewal you will complete the plan that you are on and receive the issues in the plan.  This means if you cancel in the middle of your plan you will not be refunded for the balance of the issues or time remaining in your plan.

• All the pre-paid payment plans are backed our customer service guarantees.

Our customer services team can resolve this issue quickly. Please contact our customer support team at 1-800-261-6898 or email us at [email protected] If you email the team, please include your name and subscription reference in the subject line. 

We have several lines dedicated to helping you, but they can be busy at peak times so please keep trying. Alternatively, please email our customer service team at [email protected] If you email the team, please include your name and subscription reference in the subject line.

One of the benefits of the subscription program is that you qualify to receive Special items at a discounted price exclusive to subscribers. These items are not part of the regular issues and free gifts that you receive as part of your monthly subscription payment.

You will be notified by email when you qualify for a Special and the price that you will be charged. If you do not want to receive the Special you can contact our customer service team to request that you not be sent the Special.  You have 25 days to contact our customer service team from the date of the email notification to request that you not be sent the Special. If you do not contact our customer service team within the specified time, you will be charged for the Special with the credit card in your account. 

You will receive an email notification when your Special has shipped from our warehouse. You will receive the Special at the shipping address specified in your account within 7 to 15 days after the shipping email notification.

If you have any questions on Specials, you can contact our customer service team at [email protected] or call 1-800-261-6898. If you email the team, please include your name and subscription reference in the subject line.

The website may be experiencing a technical issue. Please refresh your browser and reload the page. If you are still experiencing issues with the website, you can contact our customer service team at [email protected] or call 1-800-261-6898. If you email the team, please include your name and subscription reference in the subject line. 

You can buy individual ship on our eShop, shop.eaglemoss.com. You can also buy them through your local comic book store.

You can contact our customer service team at [email protected] or call 1-800-261-6898. If you email the team, please include your name and subscription reference in the subject line.

You can cancel at any time. Please contact our customer services team at [email protected] or call 1-800-261-6898. If you email the team, please include your name and subscription reference in the subject line.