Disney Animal World

Free gifts are special items that you receive for FREE as a “thank you” for continuing your subscription program. As long as you are an active subscriber, you will be eligible to receive free gifts during the course of your subscription. The gifts you are eligible to receive are as follows:

With shipment 1: The Disney Animal backpack

With shipment 2: The Disney Animal bookcase

With shipment 4: The Disney Animal playmat

With shipment 7: The Disney Animal large storage box

There are 100 issues planned in this collection. Eaglemoss reserves the right to change the numbers of volumes. 

A Platinum Subscription gives you the opportunity to receive an exclusive Disney Animal Tree House build-up during your subscription for only $0.75 extra per issue. As a Platinum Subscriber you get all the benefits of a regular subscription, plus you will receive the pieces to build your Safari Lodge over the course of your subscription. Visit the Platinum subscription section of the page for more details on the Platinum offer. 

Yes, as a Platinum Subscriber you will receive the 4 FREE subscription gifts available to regular subscribers.

You will start paying the additional $0.75 from your second shipment onwards.

No, you will not be refunded the Platinum payments made prior to cancellation. 

Once you cancel your subscription you will no longer be able to pay for the Platinum Subscription.

The website may be experiencing a technical issue. Please refresh your browser and reload the page. If you are still experiencing issues with the website, you can contact our customer service team at [email protected] or call 1-800-261-6898. If you email the team, please include your name and subscription reference in the subject line. We are open Monday through Sunday (every day), from 8am to 10pm EST.

You can buy individual books and figures online at shop.eaglemoss.com. 

You can pay by Visa, American Express, MasterCard and Discover. 

We offer different payment plans to meet the needs of our subscribers. Prepaid plans offer you the opportunity to lock in savings for issues that you will be receiving as part of the collection. We have the option to pay monthly or prepay every 3, 6 or 12 months.

Prepaid plans offer you the opportunity to lock in savings for issues that you will be receiving as part of the collection.  You have the option to select 3-month, 6 month or 12 months pre-paid subscriptions. On top of all the great benefits of subscription such as free gifts and access to special releases, you will also receive great savings.

• By selecting your prepaid option today, you will start enjoying savings right away starting with today’s order. You always have the option to select the prepaid option at any time during your subscription by contacting our customer service team.  The savings will only start from the time you have signed up for a pre-paid plan.

• If you select a prepaid plan, you will be charged for the introductory issues plus the future issues based on the pre-paid (3, 6 or 12 months) options. Please refer to the payment plan section above for more details. Remember you are being charged upfront to lock in the savings today.

• In your first shipment you will receive your introductory issues plus the issues in your 2nd month.  With the prepaid plans you receive more issues in your shipment to get a head start on your collections. Then every month you will receive your shipment with the number issued specified in the offer.

• Your subscription will automatically renew based on the payment plan you signed up with today. The monthly plan will renew every month. Prepaid plans will renew for the same time period that you sign up for today.

• Prior to the renewal of your plan, you will receive notification by email and in your invoice.  If you do not wish to renew or change your plan you will need to contact our customer service team.

• If you start with a prepaid plan today, you always have the option to change your plan by contacting our customer service team. Any change to your prepaid plan including billing will take effect at the end of the current plan. 

• You can cancel the automatic renewal of your payment plan by contacting our customer service team at any time during your subscription. Once you cancel your automatic renewal you will complete the plan that you are on and receive the issues in the plan.  This means if you cancel in the middle of your plan you will not be refunded for the balance of the issues or time remaining in your plan.

• All the pre-paid payment plans are backed our customer service guarantees.

Payments will be processed by Eaglemoss, Inc. 

You can contact our customer service team at [email protected] or call 1-800-261-6898. If you email the team, please include your name and subscription reference in the subject line. We are open Monday through Sunday (every day), from 8am to 10pm EST.

We have several lines dedicated to helping you, but they can be busy at peak times so please keep trying. Alternatively, please email our customer service team at [email protected] If you email the team, please include your name and subscription reference in the subject line. We are open Monday through Sunday (every day), from 8am to 10pm EST.

My Account (Subscriber Portal) is coming soon and you’ll be able to manage your subscription by logging in on the website. In the meantime, if you wish to change your address and billing information, pause, or cancel your subscription, please contact our customer service team at [email protected] or call 1-800-261-6898. If you email the team, please include your name and subscription reference in the subject line.

You can pause your subscription. This will ensure that you still receive the benefits of a subscriber once you reactivate your subscription. To pause your subscription, you must contact our customer service team at [email protected] or call 1-800-261-6898. If you email the team, please include your name and subscription reference in the subject line. We are open Monday through Sunday (every day), from 8am to 10pm EST.

You may cancel at any time. There are no penalties, commitments or minimums when you cancel your subscription. Once you cancel your subscription you will lose the benefits you have accrued during your subscription. To cancel your subscription, you must contact our customer service team at [email protected] or call 1-800-261-6898. If you email the team, please include your name and subscription reference in the subject line. We are open Monday through Sunday (every day), from 8am to 10pm EST.